The minimum order value is only EUR 25.00 (plus shipping costs).
We deliver from 25.00 Euro purchase value within Germany for only 7.50 Euro.

We deliver from 100,00 Euro purchase value within Germany for free.

We deliver all wine packages free of charge.

Orders of 6 and 12 bottles of the same wine items are also delivered free of charge.

Delivery is made with DHL (Deutsche Post AG). Goods leave the warehouse five days a week, Saturdays and Sundays are normally not shipped. In the case of larger deliveries, the ordered goods can be delivered by forwarding agents.

All shipments are insured. If something does not work during shipment, you will receive a replacement promptly and at no additional cost. By using post-tested cartons, your delivery is protected in the best possible way during shipment.

Delivery will be made to the delivery address you provide. Unless otherwise stated, this will be the same billing address. If you wish to have a different delivery address than the billing address, please let us know when placing your order.

If you do not specify a particular delivery date, delivery will take place Monday through Friday. The delivery time of the ordered goods is 1 to 2 days*,**, starting from the conclusion of the contract. You will receive your goods no later than 4 days after your order if no other delivery time has been agreed upon. With the delivery, date wishes may result in additional costs. Please check directly upon receipt whether the packages are not damaged and whether you have received the right products in the right quantity. Please have the delivery person confirm any incorrect delivery or damage and then contact us. The legal warranty rights you are entitled to are not affected by this.

All items that are “in stock” are generally available for immediate delivery. Deviating delivery times are shown on the respective product pages.

In principle, all orders are shipped in one shipment. If we do not have all ordered products in stock, we are entitled to partial deliveries at our expense, provided this is reasonable for you.

If delivery of the goods fails despite three delivery attempts, we may withdraw from the contract. Any payment made will be refunded to you immediately.

If the ordered product is “not available” because it is not supplied to us by our suppliers through no fault of our own, we may withdraw from the contract. In this case, we will inform you immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if you do not wish to receive a comparable product, we will immediately refund any payments already made.

Under the law for the protection of minors, we only supply alcoholic beverages to persons over 18 years of age. Our packaging is marked with a notice that no deliveries are made to persons under 18 years of age. Furthermore, delivery persons are obliged to confirm the age of the majority by showing the identity card in case of the slightest doubt.

If the vintage of a wine ordered is no longer available, we reserve the right to deliver an equivalent or the next vintage.

* At the end of the year, the delivery may take a few days longer than expected.

** Due to workplace distancing measures and other measures related to the current COVID-19 pandemic, the delivery may be delayed up to a maximum of one day.

Overseas shipment

Upon request, we ship to many countries around the world. A special 24-hour service or an appointment service is not possible for overseas shipments.

Unfortunately, we cannot ship wooden crates abroad. Wines in wooden crates are repacked in cardboard boxes for shipping. If desired, wooden crates can be shipped separately.

For overseas shipments, you will have to pay higher shipping costs.  For shipments to non-EU countries, additional taxes and fees apply, customs duties are already included in the shipping surcharges. Please ask our special foreign service at ausland@vinscentwines.de for advice.

The following table shows the countries that can be supplied at the moment. The prices listed are shipping surcharges to domestic shipping costs and are calculated per case (up to 12 bottles). From the 13th bottle onwards, the full surcharge will be charged again.

The delivery time for ordered goods is 5 to 7 days, in addition to the normal domestic delivery times from the conclusion of the contract. You will receive your goods no later than 10 days after your order if no other delivery time has been agreed upon. For Canada and the USA, the same delivery times apply as in Germany, i.e. 1 to 3 days delivery. Please do not fail to check the status of your delivery and make sure that the delivery person is informed of any incorrect or faulty deliveries and contact us afterward. The legal warranty rights you are entitled to are not affected by this.